Privacy Policy

Welcome to X Challenge. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using X Challenge, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

We collect several types of information from and about users of our services:

• Personal Information: Name, email address, mailing address, phone number, and payment information when you create an account or make a purchase.
• Fitness Data: Activity data tracked in the X Challenge App, including distance, time, pace, and route information.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Information about how you interact with our website and services, including pages viewed, links clicked, and features used.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity and hold certain information.

We use the information we collect for various purposes:

• To provide, maintain, and improve our services
• To process your challenge registrations and track your progress
• To process payments and fulfill orders for medals and merchandise
• To send you administrative information, including updates and security alerts
• To respond to your comments, questions, and customer service requests
• To send you marketing communications (you can opt-out at any time)
• To analyze usage trends and improve user experience
• To detect, prevent, and address technical issues and fraudulent activity

We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and shipping.
• App Data: Your fitness data tracked within the X Challenge app is securely stored and used solely for tracking your challenge progress.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We will never sell your personal information to third parties. Your fitness data is only used to track your challenge progress and is never shared without your explicit consent.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS technology
• Secure payment processing through PCI-compliant payment providers
• Regular security assessments and vulnerability testing
• Limited access to personal information by authorized personnel only
• Regular backups and disaster recovery procedures

ELITE GROUP SPORTS AND SERVICES LLC does not collect, process, or store your card details on our own servers. Payment data is handled entirely by our PCI-compliant payment partners.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your data to another service provider
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us at info@xchallenge.us.

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our services.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users between 13 and 18 years of age, we require parental consent before creating an account.

X Challenge is based in the United States. If you access our services from outside the US, your information may be transferred to, stored, and processed in the US where our servers are located.

We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: